Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans
Conversational Interfaces are revolutionizing the way we interact with software. Whether designing a new consumer service, an enterprise product, or any other software, one should think about having a conversational interface. This course will take you on a journey of understanding bots and learning how to design & develop them. While bots are a great new interface, they are not suited for every use case and one needs to learn how to use bots effectively. There are also many considerations that need to be taken into account, from defining a core purpose to working out an effective on-boarding process, outlining different flows, defining a personality, and choosing the right balance of rich control and text.